Returns & Exchanges
We want you to be completely satisfied with your luxury eyewear, which is why we offer a 30-day return policy for all designer sunglasses and optical frames in their original condition. All returns must include the original designer case, cleaning cloth, and authenticity certificates to be eligible for a full refund.
Initiate Your Return
Log into your account portal or use our guest return tool to generate a prepaid shipping label and select the reason for your return.
Pack with Care
Place the eyewear inside its original designer hard case and secure it within the shipping box using protective padding to prevent damage during transit.
Ship the Package
Affix the prepaid label to your package and drop it off at any authorized courier location; ensure you keep your tracking receipt for verification.
Inspection and Refund
Once our quality control team verifies the frames are free of scratches and adjustments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing