Frequently Asked Questions
Everything you need to know about our luxury eyewear and services.
Are all your sunglasses and frames 100% authentic?
Yes, every pair of glasses we sell is guaranteed 100% authentic and sourced directly from official manufacturers. Each order includes the original designer case, cleaning cloth, and certificate of authenticity where provided by the brand.
Do you offer prescription lenses for designer frames?
Absolutely. You can customize most of our designer frames with high-quality prescription lenses, including single vision, progressive, and blue-light blocking options. Simply upload your prescription during the checkout process.
How long does shipping take for international orders?
We ship worldwide via premium couriers. Standard international shipping typically takes 5-10 business days, while express options are available for delivery within 2-4 business days.
What is your return policy if the frames don't fit my face?
We offer a 30-day hassle-free return policy. If you are not satisfied with the fit or style, you can return your unworn eyewear in its original packaging for a full refund or exchange.
How can I find the right frame size for my face shape?
Each product page includes detailed measurements (lens width, bridge width, and temple length). We also provide a virtual try-on tool for select models and a comprehensive size guide to help you find the perfect fit.
Do your sunglasses provide UV protection?
Yes, all sunglasses sold on our site provide 100% UVA and UVB protection to ensure your eyes are fully shielded from harmful solar radiation while maintaining a high-fashion look.